Bloomberg is committed to delivering the support our customers need, when they need it.
Remote access and mobile
Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device.
Software updates
Update and download software, including full and upgrade installations, API components, utilities, various fonts and drivers, DCAP and Excel Add-ins.
Operational Resilience
Learn more about the strength and reliability of our solutions and how we help our clients face shifting market landscapes with confidence.
B-Unit setup
To protect your confidential information, the Bloomberg Terminal requires biometric authentication. Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App.
Documentation
Find guides on how to navigate and manage your Terminal subscription and other related products and services.
API Library
With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies.
Manage products and account information
Manage contracts, exchanges, billing and enterprise products via our self-service portal.
Terminal Essentials
Explore our hands-on video tutorial series to learn the basics of the Bloomberg Terminal.
Bloomberg Pro Tips
Level up your Terminal skills with our video series designed to demonstrate how the Terminal can elevate workflows.
FAQ
Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity.
Find live help on the Terminal
Submit to the 24/7 support desk via live chat on the Terminal. Hit the green key twice or type HELP HELP in the command line and hit the Enter key. You can find your account representative on your Terminal panel by pressing the Esc key.
If you do not have access to your Terminal, we encourage you to submit a request for support on our customer service webpage.